Collins GP
Our Doctors are committed to providing you with personalised healthcare and offer comprehensive health services for you and your whole family.
Collins GP is located at the corner of Collins and Spring Street, Melbourne VIC 3000 above the Parliament Station. Whether you reside in Melbourne CBD or in the nearby suburbs of Carlton, Fitzroy, Collingwood, East Melbourne, North Melbourne, Port Melbourne, South Bank, Docklands and Parkville, we are conveniently located near you.
Our team of doctors and allied health practitioners have a broad spectrum of professional expertise and are committed top providing high-quality medical care in a friendly, inclusive and welcoming environment.
Longterm relationship with GP
Why choose us?
Easy online bookings
Book an online appointment with your preffered doctor. See up-to-date availability and book instantly.
Personalised care
We’re committed to providing patient centred long term continuity of care for singles, couples and families.
Online consultations
Telehealth consultations are convenient way to see a doctor from the comfort of your home or office, it is particularly usefull whenphysical examination is not required.
Walk-in Clinic in Melbourne CBD
Whilest Walk-in patients are welcome at Collins GP, appointments are preferred to avoid lengthy delay.
Medical Services
Quality Care for All
Our mission at Collins GP is our mission to provide first class care to everyone. Our Docotrs and staff are professionals dedicated to providing the best possible service in a safe, comfortable and friendly enviroment.
FAQ
Frequently Asked Questions
Appointments
If you are unhappy with any aspect of the care you receive from this practice we are keen to know about it. Feel free to talk to your doctor or receptionist about any problems you have. We believe that problems are best dealt with within the practice but if still dissatisfied you may contact the Health Service Commissioner. Toll Free: 1800 136 066.
Arriving to Appointments
We ask you to please attend our clinic 5-10 minutes prior to your appointment time to complete the required paperwork in order for our doctors to run on time.
Finding Parking
Yes, there is street parking available in surrounding areas subject to Melbourne City Council parking regulations.
Delayed Appointments
We will do our best to see all patients as close to their appointment time as possible, however, emergencies are given first priority.
Cancelling Appointments
If you are unable to make it to your appointment, please call and inform us on (03) 9654 9135. A cancellation fee may apply.
Requesting Longer Appointments
If you want an insurance medical, Centrelink forms, review of a complex health problem, counselling for emotional difficulties, or a second opinion, please book for a longer appointment so that your problem will get the attention it desires. Please bring relevant letters and test results from other doctors. Some of these services are not claimable from Medicare and attract a fee.
New Patient Registration
Please head over to our New Patient Registration form and fill in your details before your scheduled appointment.We will do our best to see all patients as close to their appointment time as possible, however, emergencies are given first priority.
Receiving Your Results
Our practice has a computerised recall and reminder system that complies with current RACGP standards. Please make an appointment 2-3 days after your tests are completed to discuss your results with the doctor.
Accessing Your Medical Records
Your medical record is a confidential document. It is a policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised staff members. A more detailed privacy policy is available at reception.
Emergencies
Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice. Our staff are experienced in helping you decide whether the matter requires an appointment, a return phone call from the practice or in an emergency dial 000.
Interpreters
Our practice is registered with the Translation and Interpreters Service. If you require interpreting services please advise the receptionist.
Feedback Submission
If you are unhappy with any aspect of the care you receive from this practice we are keen to know about it. Feel free to talk to your doctor or receptionist about any problems you have. We believe that problems are best dealt with within the practice but if still dissatisfied you may contact the Health Service Commissioner. Toll Free: 1800 136 066.
Home Visits
Our doctors will make home visits if absolutely necessary for clinic patients who cannot attend the clinic.
